Monitor Atlantis ILIO via SNMP

Written by Ingmar Verheij on June 14th, 2013. Posted in Atlantis ILIO, Scripting / Programming

Atlantis ILIO Center can monitor the health and availability of ILIO Session- and Replication hosts. If necessary ILIO Center sends alerts via SMTP (aka Mail) or via a SNMP trap (push). However, if the ILIO Center experiences an unexpected shutdown or network connectivity is lost, a SNMP trap is never sent (or in case of lost of network connectivity: the monitoring system does not receive the trap).

Additional monitoring can be done via ping or by monitoring the state of the VM. However, verifying the availability of a machine via ping could result in false-positives and not each monitoring system can monitor the state of a VM, therefore you might want to monitor via SNMP polling (pull).

A vanilla installation of Atlantis ILIO (Center) does not have an SNMP agent installed, therefore I wrote a script that can push the agent and/or update the configuration. You can find the download at the bottom of this article.


The script is assuming that the ILIO appliances are not connected to the internet so the packages (the redistributables) are included in the download.

Each product + version is a separate appliance, the version of some packages (like perl) differ. Therefore different versions of net-snmp are installed.

Product Version net-snmp version
Atlantis ILIO Center 4.0.19 5.4.3~dfsg-2_amd64
Atlantis ILIO for Diskless VDI 5.4.3~dfsg-2.7_amd64
Atlantis ILIO Persistent VDI
Session and Replication Host 5.4.3~dfsg-2.7_amd64

If you have a newer version and the script doesn’t work, please run dpkg –l and mail me the output.

The benefit of including the packages in the script is that it’s fast(er) and an internet connection is not required. The downside is that if Atlantis updates their appliances with a different Linux of Perl version, the script might need to be updated.



A default configuration is applied allowing all machines to query only system and hrSystem group data using the community string public (default). The configuration is stored in the snmpd.conf file (see examples) included in the download.

For instance you might want to change the default

 rocommunity public default -V systemonly


 rocommunity mysecret -V systemonly

to set the community string to mysecret and only allow host to query the appliance. If you want to retrieve additional information, like processor, disk or memory usage, you might want to remove -V systemonly.

The script is build so you can easily push the new configuration to your ILIO Center, Session- and Replication hosts.


Distribute and install

To use the script you need to upload the content of the archive (for download see the bottom of the article) to your ILIO Center machine using SCP (for instance WinSCP).

  1. Connect to your ILIO Center machine via SCP
  2. Upload the files to /opt/Support/snmp
  3. Enable the eXecution bit for (0744)

/opt/Support/ permissions


To run the script you need to setup a terminal session via SSH and execute the script.

  1. Connect to your ILIO Center machine via SSH
  2. Change the directory to /opt/Support/snmp
  3. Execute the script ./InstallSNMP

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On execution the script will first ask you if you want to install (or update the configuration of) SNMP on the ILIO Center machine.

Install ILIO Center

Next it will ask if you want to update the other ILIO hosts (Session- and/or Replication hosts). If yes, the script will ask for the master password. If you don’t have a master password (the passwords are not equal for all hosts) just leave it blank, the script will ask for the password for each host.

Install other hosts

As mentioned in the previous chapter, in case SNMP is already installed (and running) the installation is skipped and only the new configuration is applied.

Skip if installed





Ingmar Verheij

At the time Ingmar wrote this article he worked for PepperByte as a Senior Consultant (up to May 2014). His work consisted of designing, migrating and troubleshooting Microsoft and Citrix infrastructures. He was working with technologies like Microsoft RDS, user environment management and (performance) monitoring. Ingmar is User Group leader of the Dutch Citrix User Group (DuCUG). RES Software named Ingmar RES Software Valued Professional in 2014.

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Comments (3)

  • 7 November 2013 at 15:54 |

    Hi Ingmar,

    Brilliant Job 🙂

    As an addon.
    If you have trouble with mounting the ILIO NFS Share. [RPC timeout issues, etc] and monitoring does not help out in any ways.
    Upgrade the VMWare Tools on the ILIO Linux VM to the latest Version.
    The integrated Tools might be out of date.
    As VSphere 5.5 is out it is a good idea to use that.
    Reboot ILIO.
    Now thest the NFS mount from within another *nix Box [I used SOLARIS].
    It should work.



  • 13 June 2014 at 15:50 |


    Just a note to say that we now have an SNMP add-on module that allows you to configure SNMP on each appliance. The SNMP add-on includes an Atlantis ILIO specific MIB.

    You can get/set/walk with this configuration.

    It is available for ILIO appliances that run on XenServer and Hyper-V too.



    • 13 June 2014 at 16:37 |

      Thanks for the update Andrew.
      I highly recommend the Atlantis add-on module instead of my (unsupported) attempt described in this article.

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