Receiver 11.05 for Windows CE fixes disappearing smartcard in Citrix session (UZI pas)

Written by Ingmar Verheij on June 26th, 2012. Posted in XenApp (Presentation Server)

UZI pas

Last year I wrote an article about a smartcard (UZI pas) that couldn’t be used from a Windows CE 6 thin client in a Citrix XenApp environment. The problem seemed to be solved with a private client and installing Hotfix Rollup Pack 6 on the server.

Months later, when the customer started testing again, we discovered a new issue: The smartcard reader device disappeared from the session!

It took 4 months and 5 Citrix support engineers (Ross, Shane, Romulo, Brian and finally Anthony) before we solved the issue with an updated Citrix Receiver for Windows CE 11.05 (I’ve provided the files below).

Reproducing the problem

I was able to reproduce the problem with the following steps:

  • 14.03.21] Open token administrator application (which shows the SC reader and state)
  • 14.03.33] Opened test website (
  • 14.03.35] Inserted the smartcard
  • 14.04.10] Clicked on token administrator to get focus
  • wait for it…
  • 14.04.13] SC reader disappeared from token administrator

Test environment

All tests are performed in the following environment:

HP Thin Client – t5540

  • System Image – 6.05.655
  • Windows CE 6
  • Citrix ICA Client 11.02 build 121
  • USB CCID Driver build 2

Citrix XenApp

  • Windows Server 2003 R2 x86
  • Citrix XenApp 5, Hotfix Rollup Pack 06
  • Web Interface v5.4


  • Product name: SafeSign Standard
  • Product version: 3.0.45
  • TokenAdmin.exe:



After building a private fix, an updated Citrix Receiver for Windows CE, we’ve received an official hotfix. I haven’t found the updated version on the Citrix website yet so I supply the file until Citrix tells me to remove it.

The required files can be downloaded here:

Just to add, the two files found in the 11.05 zip file need to be added to the 11.02 client, overwriting the previous versions.  Please make a backup of the previous versions first!!

Ingmar Verheij

At the time Ingmar wrote this article he worked for PepperByte as a Senior Consultant (up to May 2014). His work consisted of designing, migrating and troubleshooting Microsoft and Citrix infrastructures. He was working with technologies like Microsoft RDS, user environment management and (performance) monitoring. Ingmar is User Group leader of the Dutch Citrix User Group (DuCUG). RES Software named Ingmar RES Software Valued Professional in 2014.

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Comments (3)

  • Julien
    10 March 2015 at 18:35 |


    I can’t find the Citrix Receiver for Windows CE 11.02 client installation anywhere
    Are you able to point me some place to download it ?



  • Hiep Nguyen
    13 April 2015 at 21:53 |

    Hi, we have a bunch of Motorola handheld scanner that’s on CE 5.0….is there any way I can download earlier version of Citrix Client/Receiver that will support windowsCE 5.0 ?


  • rjef
    5 September 2015 at 01:41 |

    •Citrix Receiver for Windows CE 11.02 + .05
    so I have the receiver how do I install it into my Honeywell thor windows embedded ce 6

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