During the installation of a SCOM2012 reporting server the installation unexpectedly stops working with an error message “System Center Operations Manager Setup has stopped working”. This repeatedly happened after the data reader account was entered.

The log files in %LocalAppData%\SCOM\Logs did not give any information about why the installation ended, neither did the event viewer. All prerequisites where met and common workarounds like reboots and using a dedicated SQL server for the reporting database did not solve the problem.

The problem was mitigated by installing the reporting server via command line (unattended):

SETUP /install /components:OMReporting /ManagementServer:SCOMms.domain.local /SRSInstance:SCOMrs.domain.local /DataReaderUser:DOMAIN\SVC_SCOM_DRA /DataReaderPassword:******** /SendODRReports:0 /UseMicrosoftUpdate:0 /AcceptEndUserLicenseAgreement:1

Tip: Don’t forget to add the /AcceptEndUserLicenseAgreement, the installation will fail without error dialog. Details are only available in the log files.

Useful links

• Installing Operations Manager by Using the Command Prompt Window
• OpsMgr 2012: My installation failed. What log files do I read and where can I find them?