SCOM 2012 Reporting Server installation crash

Written by Ingmar Verheij on March 8th, 2013. Posted in Operations Manager

During the installation of a SCOM2012 reporting server the installation unexpectedly stops working with an error message “System Center Operations Manager Setup has stopped working”. This repeatedly happened after the data reader account was entered.

Data Reader accountSystem Center Operations Manager Setup has stopped working

The log files in %LocalAppData%\SCOM\Logs did not give any information about why the installation ended, neither did the event viewer. All prerequisites where met and common workarounds like reboots and using a dedicated SQL server for the reporting database did not solve the problem.

The problem was mitigated by installing the reporting server via command line (unattended):

SETUP /install /components:OMReporting /ManagementServer:SCOMms.domain.local /SRSInstance:SCOMrs.domain.local /DataReaderUser:DOMAIN\SVC_SCOM_DRA /DataReaderPassword:******** /SendODRReports:0 /UseMicrosoftUpdate:0 /AcceptEndUserLicenseAgreement:1


Tip: Don’t forget to add the /AcceptEndUserLicenseAgreement, the installation will fail without error dialog. Details are only available in the log files.


Useful links

Ingmar Verheij

At the time Ingmar wrote this article he worked for PepperByte as a Senior Consultant (up to May 2014). His work consisted of designing, migrating and troubleshooting Microsoft and Citrix infrastructures. He was working with technologies like Microsoft RDS, user environment management and (performance) monitoring. Ingmar is User Group leader of the Dutch Citrix User Group (DuCUG). RES Software named Ingmar RES Software Valued Professional in 2014.

More Posts - Website

Follow Me:
TwitterLinkedInGoogle Plus

Tags: , , , ,

Comments (1)

  • Arthur
    21 January 2014 at 20:53 |

    the /silent parameter is missing.. 😉

Leave a comment



%d bloggers like this: